Product Operations Specialist 80-100% (f/m/x)

comparis.ch is Switzerland’s leading comparison platform. For over 30 years, we have compared rates and services from health insurers, insurance companies, banks, and telecom providers, and offer the country’s largest online marketplaces for real estate and cars. Our comprehensive comparisons create transparency and help users make the right decisions for themselves. With over 80 million visitors per year, we are one of Switzerland’s most visited websites. Nine out of ten people know us as THE independent comparison platform in Switzerland.

Now that you know about our company, let’s get to the point: we need your support!

• Ensure smooth day-to-day operations and maintain a high level of data and process quality across our marketplace products.
• Analyze and resolve operational issues raised by partners and internal stakeholders.
• Document, analyze, and optimize business and operational processes, including identifying and driving automation opportunities.
• Gather, structure, and prioritize business and technical requirements, and translate them into user stories for Product and Engineering teams.
• Collaborate closely with Product Management, Engineering, Sales, and Customer Success to successfully deliver new solutions.
• Support the testing, release, and rollout of new features and processes.
• Investigate process and system issues, contribute to root cause analysis, and help develop effective solutions.
• Monitor and analyze operational KPIs, identifying opportunities to improve efficiency and scalability.
• Actively contribute to designing efficient, scalable, and future-ready processes that support the continued growth of our marketplace products.

• 2–5 years of professional experience in Operations, Business Operations, Project Management, or a similar role.
• Strong process and analytical skills, with a passion for structuring and improving complex workflows.
• A structured, independent, and solution-oriented working style.
• Interest in technology and digital products, and enthusiasm for collaborating with technical teams.
• Experience working with digital business tools (e.g., ticketing systems or automation platforms).
• Fluent German and good English communication skills.

• Experience in a SaaS, platform, or marketplace environment.
• Familiarity with CRM systems such as Zoho.
• Experience working closely with Product and Engineering teams.
• Basic understanding of APIs, data flows, and/or system integrations.

At Comparis, we believe that empowering our employees leads to the best results. We foster a culture of transparency, mutual respect, and trust. Lifelong learning is part of our DNA-we try new things and continuously develop as individuals and as a team. You can expect flat hierarchies, a high degree of autonomy and creative freedom, and a competent, motivated team that supports you and helps you grow. Last but not least, we offer flexible working hours, the possibility to work remotely, and the option to take unpaid leave.

Then don’t hesitate-apply today! If you have any questions, Simone, our People Business Partnerin, will be happy to help. We look forward to your application!

Note for recruiters: For this position, we only consider direct applications.